Thank you for playing our games! This privacy policy will explain how our organization uses the personal data we collect from you when you use our website, apps and services. AoX Games is part of Altaonix ltd, and is operated by Altaonix ltd.
This Privacy Policy applies to all of our games, websites and other services. We will update this Privacy Policy by updating this copy on our website where a copy can be found on our website (https://aox-games.com/privacy-policy/).
What data do we collect?
AoX Games may collect the following data in order to provide and improve our services:
Data that you provide to us:
- Personal identification information (Name, email address, phone number, etc.)
- Player names, passwords, Security questions and answers
- Messages to services (chat logs, forums and support tickets)
Data that we may collect automatically:
- Unique User Identifiers (does not carry personal information)
- Identity Data (may include: Facebook name, Facebook avatar URI, IDFA, GAID, Facebook App Scoped User ID, device ID, MAC address, IMEI)
- Technical Data (may include: internet protocol (IP) address, advertising ID, MAC address, IMEI, device info such as mobile device model, non-personal tracking data, operating system, platform, browser type and version and other device settings)
- Data about your use of our services, such as gameplay data and your interactions with other players inside apps or games.
How do we collect your data?
You directly provide AoX Games with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Use or interact with our services.
- If you directly register an account with us.
Why do we collect your data?
AoX Games collects your data so that we can provide and improve our services :
- Create and manage accounts in order to use our services
- Verify and confirm payments
- Send you services related communication
- Operate the services
- Enable you to communicate with other users
- Provide social interactions
- Respond to comments and provide user support
- Send you related information such as updates, security alerts and support messages
- To improve performance across devices
- To detect, prevent and address technical issues
Keep our services safe and fair:
- Analyse the use of our services
- Moderate chat
- Take action against fraudulent or misbehaving users
We can use all the data that we collect for analysis of our services.
Who can see your data?
Other players may see some of the data that you provide, for example profile data, in-game activities, messages you have posted.
Social Media integration
Our services include the use of social media tools and advertising. For their privacy policies please look below.
Privacy Policy: https://www.facebook.com/about/privacy
Privacy Policy: https://policies.google.com/privacy
Privacy Policy: https://twitter.com/en/privacy
Marketing and Advertising
You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions provided in the messages or by opting out of them in your account section on our website.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting “limit ad tracking” (Apple iOS) or “opt-out of interest based ads” (Android).
We may use the following as serving services to help monetise the website or our apps:
- AdMob
- AdSense
Google may use the information that it obtains via third party cookies and other technologies used in connection with AdMob and AdSense in accordance with its Privacy Policies. You can visit the services in order to opt out from interest-based advertising. You can find the AdMob and AdSense Privacy Policies here.
Other services that we may be using:
We may use a variety of other services in order to provide our services on website or in app to you.
Google Analytics – See Privacy Policy here
Matomo Analytics – The software is operated on AoX Games server.
Servers and Hosting
We use the following hosting and server providers to ensure that our services are running smoothly:
OVH – Read their Privacy Policy here
Some log data may be available on the servers.
How do we store your data?
At AoX Games security of our users seriously and we use a variety of techniques in order to keep your information secure, including encrypting your personal information and secure communication to and between servers. Be aware that no security measure is perfect and therefore we cannot guarantee complete security of your information and do not assume any responsibility for the unauthorized use or access to your information under our control.
What are your data protection rights?
AoX Games would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request AoX Games for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that AoX Games correct any information you believe is inaccurate. You also have the right to request AoX Games to complete the information you believe is incomplete.
The right to erasure – You have the right to request that AoX Games erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that AoX Games restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to AoX Games’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that AoX Games transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at our email: info@aox-games.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
AoX Games uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – AoX Games uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – AoX Games uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. AoX Games sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Tracking – We may use a variety of tracking cookies in order to analyse and improve our services brought to you.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The AoX Games website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Age Limits
Changes to our privacy policy
AoX Games keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 April 2020.
How to contact us
If you have any questions about AoX Games’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@aox-games.com